Terms and Conditions
Welcome to Dominator.site (“we”, “our”, “us”). By accessing or using our website https://dominator.site, you agree to be bound by these Terms and Conditions. Please read them carefully before placing any order.
1. General Information
Dominator.site is an online store operating in Africa, offering a variety of general products delivered directly to customers' doors via Cash on Delivery (COD).
2. Acceptance of Terms
By placing an order through our site, you:
Confirm that you are at least 18 years old or have permission from a parent or legal guardian.
Agree to provide accurate and complete information when placing an order.
Acknowledge and accept these Terms and Conditions.
3. Cash on Delivery (COD) Policy
All orders are paid for in full upon delivery.
Refusal to accept or pay for a confirmed order without valid reason may result in a ban from future purchases.
Please ensure that someone is available to receive and pay for the product at the delivery address.
4. Order Confirmation & Cancellation
Once an order is placed, you will receive a confirmation via SMS or phone call.
We reserve the right to cancel or refuse any order for any reason, including incorrect pricing, stock availability, or suspicious activity.
If you wish to cancel an order, please contact us within 6 hours of placing it.
5. Delivery & Shipping
We aim to deliver products within 2 to 7 working days depending on your location.
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by courier services, weather, or other external factors.
6. Returns & Exchanges
Returns are accepted within 7 days of delivery only if the product is defective or not as described.
Items must be unused, in original packaging, and returned with proof of purchase.
To request a return or exchange, please contact our support team via WhatsApp or the phone number provided on our website.
7. Product Descriptions
We strive to be accurate with product details, prices, and images. However:
Some differences may occur due to lighting, screen display, or product updates.
We do not warrant that all product descriptions are error-free.
8. Privacy Policy
Your privacy is important to us. All customer information is kept confidential and will not be shared with third parties except for delivery purposes. For more details, see our [Privacy Policy].
9. Limitation of Liability
We are not liable for:
Any direct or indirect damages resulting from your use of the website or products.
Losses due to third-party delivery failures or user misuse of products.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Please review them regularly.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: info@dominator.site
📞 Phone:+212616908184
🌍 Website: https://dominator.site